While the professional world is now more diverse and interconnected than ever before, success in a multicultural context requires more than a Zoom account and an internet connection. To gain trust, build credibility, and communicate effectively in a multicultural environment, students will need to develop their cultural agility. Cultural agility is the ability to comfortably and successfully work in culturally novel contexts and with people from different cultures (e.g., national, generational, professional). To help build students’ cultural agility, universities can be doing more so that students gain the greatest level of development from their cross-cultural experiences, whether in-person or virtual. This plenary will discuss the science and best practices for the development of students’ cultural agility as well as share a framework and tool for developing students’ cultural agility. |
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